Privacy Policy

1. Introduction

Welcome to BookingFlight247 ("we," "our," or "us"). We operate the website bookingflight247.com (the "Service") and provide flight booking, reservation changes, and cancellation services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using BookingFlight247, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you book a flight or contact our support team, we may collect:

• Personal identification: Full name, date of birth, gender, nationality, passport number (for international flights)
• Contact information: Email address, phone number, mailing address
• Travel details: Departure and arrival cities, travel dates, seat preferences, meal preferences, frequent flyer numbers
• Payment information: Credit/debit card numbers, billing address (processed via PCI-compliant third-party processors — we do not store full card details on our servers)
• Communications: Records of phone calls, emails, and chat conversations with our support agents

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and approximate geographic location
• Browser type, version, and language
• Device type, operating system, and screen resolution
• Pages visited, time spent on pages, and clickstream data
• Referring website and search terms used to find us

2.3 Information from Third Parties

We may receive information from airline partners, payment processors, fraud prevention services, and advertising platforms (such as Google, Meta, and TikTok) to help us provide and improve our services.

3. How We Use Information

We use your information to:

• Process flight bookings, changes, and cancellations
• Issue tickets and send booking confirmations
• Provide 24/7 customer support and respond to inquiries
• Process payments and prevent fraud
• Send service updates, flight alerts, and promotional offers (you can opt out anytime)
• Personalize your experience and recommend relevant flights
• Analyze website performance and improve our services
• Comply with legal obligations and enforce our terms of service

4. Information Sharing

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Airlines and Global Distribution Systems (GDS): To process your booking and issue tickets
• Payment processors: To process secure transactions (Stripe, PayPal, major credit card networks)
• Email and SMS providers: To send booking confirmations and travel updates
• Customer support tools: To manage tickets and provide live agent assistance

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or the safety of our users.

4.3 Business Transfers

If BookingFlight247 is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to the same privacy protections.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Enable core website functionality (login, shopping cart)
• Analytics cookies: Understand how visitors use our site (Google Analytics, Microsoft Clarity)
• Advertising cookies: Show relevant ads on Google, Meta (Facebook/Instagram) and TikTok (Google Ads, Meta Pixel, TikTok Pixel)
• Preference cookies: Remember your language, currency, and search history

You can manage cookie preferences through your browser settings or our cookie consent banner. For full details, see our Cookie Policy. Disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmitted to and from our website
• PCI DSS compliance for payment processing
• Regular security audits and vulnerability testing
• Restricted access to personal data on a need-to-know basis
• Secure data centers with physical and digital safeguards

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 For All Users

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails by clicking the unsubscribe link or contacting us
• Restrict processing: Limit how we use your data in certain circumstances

7.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information (we do not sell personal information).

7.3 European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

BookingFlight247 operates internationally. Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the new policy on this page
• Notify you of significant changes via email or website notice

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For urgent privacy concerns, please call our toll-free hotline.

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